Frequently Asked Questions

Find answers to common questions about Nookpio, its features, pricing, and more.

General

Nookpio is a universal media downloader app that allows you to download images, videos, and music from any website. It also provides features for organizing your downloads into playlists, backing up to the cloud, and streaming your media across multiple devices.

Features & Usage

Cloud Backup

Privacy & Security

Subscription & Billing

Technical Issues

Support & Feedback

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Frequently Asked Questions

General

What is Nookpio?

Is Nookpio free?

Which platforms does Nookpio support?

Is Nookpio legal?

Features & Usage

How do I download media with Nookpio?

What file formats are supported?

Can I download multiple files at once?

How do I create and manage playlists?

Can I access my downloads offline?

Cloud Backup

What is cloud backup?

How much cloud storage do I get?

Is my data safe in the cloud?

Can I sync my library across devices?

Privacy & Security

Does Nookpio track my data?

How is my download history handled?

Is Nookpio encrypted?

Is Nookpio GDPR compliant?

Subscription & Billing

How do I upgrade to a paid plan?

Can I cancel my subscription anytime?

Do you offer refunds?

What's the difference between Ad-Free and Premium?

Can I upgrade or downgrade my plan?

Technical Issues

What should I do if a download fails?

How much storage space does Nookpio need?

Is there a file size limit?

Can I pause and resume downloads?

What should I do if the app crashes?

Support & Feedback

How can I contact support?

Can I suggest features?

Is there a user community?

How often is Nookpio updated?

Still have questions?